Self Drive T&C

–> Documents & Eligibility: 

1. Renters must be at least 21 years old and have valid driving license that has been held for at least one year. Also required self-attested copies of photo ID like driving license, passport, Aadhar card Voter ID card, etc. HRS will check all original documents on the day of the journey before handing over the vehicle.
2. Only the renter who has taken the vehicle after submitting the valid documents will remain authorized & responsible for the safe driving of the vehicle.
3. In the event that any other person is allowed to drive the vehicle by the renter, he (who has updated information on HRS software) is fully responsible for the availability of a valid driving license for such a person. Any loss or damage incurred during self-driving due to an accident or other reason will be paid for by the renter himself.
4. Applicable driving & other rules of the government, semi-government, RTOs, DTOs, or any other road transport authorities will be followed strictly. Any fake or illegal document furnished by the renter remains responsible for all legal aspects, and the booking will be terminated immediately.
5. The renter should have a valid driving license for driving a light motor vehicle (domestic or international) and documents (self-attested copies) to hire the vehicle. The Aadhar card, voter ID card, and passport in their original and self-attested copies will be returned after the vehicle is returned in good condition and payment has been cleared.
6. Documents required:
   @ Documents required for National customers: Valid Driver’s License, Proof of Identity (like an Aadhaar Card, Passport, Voter ID, Driving license), utility bills (electricity, water, gas), property tax receipt, & Booking Confirmation Information (of hotel, homestay, resort, vacation home, and holiday rental, etc.) hard copy with self-attestation.
   @ Documents required for International customers (foreigners): Valid Driver’s License, International Driving Permit (IDP), Passport, Visa or Entry Permit, Proof of Address, Booking Confirmation in formation. Hard copy with self-attestation.
7. HRS Tours required a renter document or ID as per the trip.
   @ Residential address: where the renter permanently lives. Required document: any one: Aadhaar Card, Passport, Voter ID, Driving License, and Utility Bills (Electricity, Water, Gas) hard copy with self-attestation.
   @ Temporary Address: where the renter stays temporarily. Required document: any one (ID of the person where the renter is going to live.): Aadhaar Card, Passport, Voter ID, Driving License, and Utility Bills (Electricity, Water, Gas) hard copy with self-attestation.
   @ Tourist Address: The hotel, homestay, resort, vacation home, and holiday rental information. ID Proof: Hotel Booking Confirmation Information, Name & Address of the Stay Place.
8. Hired (HRS) will provide valid registration, road permit, PUC, insurance, & other documents required while driving the vehicle to the hirer, He remains fully responsible for the safe custody of the same, and these are to be returned in all respects and in good condition. 

–> Rental Period:

• The minimum rental period is 24 hours; extensions are subject to availability and must be informed in advance before the end of the original rental period & will have to pay the remain extensions rent in advance. Additional charges apply. Late returns will incur additional charges based on the hourly rate specified in the rental agreement.

–> Payment Terms:

1. Car rent will be applicable per day as per the vehicle model, & fuel and tolls will be paid by the renter.
2. On the day of the journey, the renter will have to pay the full rent of the vehicle & the security deposit as discussed.
3. Vehicle extension rent will have to be paid in advance.
4. Pickup &drop off charges will be applicable as per distance. 
5. On completion of a trip, the vehicle has to be returned and  handed over at Sardarpura, Jodhpur, from where it was taken, or within 2 kilometers & if the vehicle is returned and handed over beyond 2 km within the municipal area, normal pick-up charges will be charged extra at Rs. 20 per km.
6. Due to some unavoidable circumstances, if the vehicle is handed over & returned by the renter at any other city, town, or village, i.e. out of Jodhpur, extra charges of Rs. 16/- (sixteen) PKM will be charged. This kilometer distance will be calculated through Google Maps, and it will charge 50 extra kilometers from Google.
7. The renter will have to pay extra kilometers charges as discussed before, & they’ll have to pay while handing over the vehicle.
8. If the vehicle is returned late, the extra per-hour charges will be applicable, as discussed.
9. Accepted Payment Methods: UPI, debit cards, and online bank transfers.
10. As per company norms per day, kilometers are allowed to be driven, & in case of extra km the renter will have to pay extra km amount as per vehicle model.
11. HRS Tours takes only the advance amount from the renter to book the vehicle, which is not refundable if the renter cancels the booking. In the event of a vehicle breakdown, the advance amount is refundable.

–> Renter responsibility:

1. The renter must adhere to all traffic laws and regulations.
2. The renter is liable for any fines, penalties, or towing charges incurred during the rental period.
3. Valid driving documents are to be kept by the driver while self-driving the vehicle.
4. Smoking, Consumption of food, carrying of pets or animals, goods, or other articles inside the vehicle for self-drive are strictly prohibited.
5. All normal wear & tear and damages during self-driving are being paid for by the hirer (renter) in all respects.
6. Any dent, damage, or failure in the vehicle during self-drive will be paid for by the hirer (renter) in all respects.
7. All tolls, taxes, and parking charges, where applicable, during self-driving will be paid by the hirer (renter) himself. 
8. The vehicle is purely provided for the self-drive purposes of the hirer for his own domestic use. This vehicle is not at all allowed to be used for commercial purposes in any condition. Circumstances failing which all loss, damage, fine, or penalty is charged by any authority or authorities will be paid by the renter himself.
9. Driving under Influence: Renters must not drive the vehicle under the influence of alcohol, drugs, or any other substance that impairs driving ability.
10. Safe Driving: Renters must adhere to all traffic laws and drive safely at all times.
11. Parking: Renters must park the vehicle in safe and legal parking spaces. HRS Tours is not responsible for parking violations or damages incurred while parked.
12. The vehicle is not allowed to be used for any race, competition, stunts, or any other activities that are not covered under self-driving. If a vehicle is found in such activities and a fine, penalty is charged by any authority, & authorities will be paid by the renter himself.
13. The client or renter will be fully and solely responsible for the daily upkeep of police Challans, Traffic violations, vehicle or vehicle parts stolen, interstate taxes, tolls, minor maintenance of the car, accidents, any offenses, misuse or illegal use of a car, and the Company will not be liable to pay any amount on any account, including any compensation claims. In fact, you indemnify Company against all such claims and damage caused. In case of any accident, damage caused or for any reason whatsoever, the renter/client will not abandon the vehicle/car at any place but will contact the Company representative and follow the instructions designed for client care and administration convenience in such an unforeseen circumstance.
14. In addition, speed restrictions near schools, hospitals, courts, universities, or other places where restrictions on speeds are applied are to be strictly followed; otherwise, a fine or penalty levy by any authorities will be paid by the renter in all respects.
15. The vehicle is not allowed to carry or transport any luggage, failing which any loss, damage, fine, or penalty is charged by any authority or authorities will be paid by the hirer himself along with a penalty.
16. The vehicle is allowed to drive only within the “Road permit” jurisdiction, traveling beyond the state, the necessary charges for the interstate permit or tax will be paid by the renter, and the permit will be provided by the renter.
17. The vehicle is handed over neat & clean to the hirer and it should be returned in the same condition & clean If it is not found in clear condition, a fine of ₹300/- will be charged extra.

–> Security Deposit Terms:

1. A security deposit will have to be paid in advance with the rent of the vehicle.
2. A security deposit will be refunded while handing over the vehicle, & all toll tax will be deducted from the security deposit.
3. In the event of any damage, the security deposit will be returned after the vehicle is repaired.
4. Fastag charges utilized by the hirer during self-drive are paid by the hirer along with rent, or they are adjusted by security.
5. If the renter drops off the vehicle outside of Jodhpur, then the security deposit amount will be returned within 2 working days.
6. In a case where the security deposit is not sufficient to cover the charges, the balance must be paid by the renter.

–> Fuel Policy:

1. Fuel Level: HRS will provide you with enough fuel so that you can go to the petrol pump and start your journey.
2. Fuel Charges: If the vehicle is returned with less than a full tank, refueling charges will apply.
3. Fuel Type: The renter must use the correct fuel type specified for the vehicle. Any damages caused by using the wrong fuel type will be the renter’s responsibility.
4. Fuel Adjustment: While hiring the car, fill the calculated fuel in the vehicle as it runs because if fuel is left in the car, there will be no compromise. (Formula to calculate fuel: Total KM given / Average of the vehicle * today’s fuel price)
5. If the vehicle is returned with less fuel than at the time of pickup, extra charges for less fuel than Rs. 500 per bar will be paid by the renter, or they will be deducted from the security deposit.

–> Vehicle Return:

1. Condition on Return: The vehicle must be returned in the same condition as when rented, subject to normal wear and tear.
2. Cleaning Fee: If the vehicle is returned excessively dirty, a cleaning fee (₹300/-) will apply. or A ₹300/- washing charge will be deducted if the vehicle is given more dirt.
3. Inspection: The vehicle will be inspected upon return, and any damages or missing items will be noted and charged accordingly.
4. Drop Outside: If the renter drop the vehicle out side of Jodhpur then the Security Deposit amount will return with in 2 working days.

–> Termination of Rental Agreement:

1. Breach of Terms: HRS Tours reserves the right to terminate the rental agreement without notice if any terms and conditions are breached.
2. Recovery of Vehicle: In the event of termination, renters must return the vehicle immediately. HRS Tours reserves the right to recover the vehicle at the renter’s expense.
3. HRS can change or cancel vehicles anytime for any casualty.

–> Insurance and Liability:

1. Insurance Coverage: The rental vehicle is covered by comprehensive insurance, which includes first-party liability. 
2. Theft Protection: Provides coverage in case the rental vehicle is stolen. Renters are responsible for the deductible amount and any costs not covered by insurance.
3. Deductible: In case of an accident, the renter is liable for the deductible amount specified in the rental agreement.
4. Damage to Vehicle: Renters are responsible for any damage to the vehicle not covered by insurance, including damages caused by negligence or misuse.
5. Personal Belongings: HRS Tours is not responsible for any loss or damage to personal belongings left in the vehicle.

@@ Liability in Case of Damage:

Case A: Minor Damage (less than ₹50,000/-): Renters are fully responsible for all repair costs if the damage to the vehicle is assessed to be less than ₹50,000/-. This amount has to be paid directly by the renter to HRS Tours. The vehicle can be repaired either by HRS or by the renter.

Case B: Major Damage (₹50,000/- and Above): If the damage exceeds ₹50,000/-, comprehensive insurance coverage will apply. The renter is responsible for: The insurance deductible & any additional charges are not covered by the insurance policy (the renter must pay the file and a fine charge like the crane charge and the insurance gap amount). In this case, the renter has to pay the daily rental rate of the damaged vehicle for the entire period it remains in the garage for repairs. This charge is based on the current rental rate for the specific vehicle.

@@ Exclusions and Limitations: Insurance coverage provided by HRS Tours does not cover the following situations:

1. Negligence: any damage resulting from reckless or negligent driving, including driving under the influence of alcohol or drugs.
2. Unauthorized Drivers: Damage caused by drivers not listed in the rental agreement.
3. Illegal Activities: Any damage resulting from the use of the vehicle for illegal activities or purposes not permitted by HRS Tours.
4. Off-Road Driving: Damage caused by driving the vehicle off-road or in areas not intended for standard vehicle use.

@@ Additional Charges:

1. Fine Charges: The renter is responsible for paying any fines incurred due to traffic violations, improper parking, or any other infractions during the rental period.
2. File Charges: The renter is responsible for paying any file charges in the course of the work.
3. Crane Charges: If the vehicle requires towing or crane services due to damage or breakdown, the renter will bear the cost of these services.
4. Insurance Gap Amount: The renter must cover any gap between the insurance payout and the actual repair costs, including any deductibles.

@@ Claims Process: In the event of an accident or damage

1. Immediate Notification: Renters must notify HRS Tours immediately and provide all necessary details (like location, vehicle image, vehicle video, name of the driver who was driving the vehicle at that time, etc.) regarding the incident.
2. Police Report: In case of significant damage, theft, or if third-party involvement is suspected, renters must file a police report and provide a copy to HRS Tours.
3. Documentation: Renters must assist HRS Tours and the insurance company in processing the claim by providing all required documents and information.

–> Breakdown and Accidents:

1. For any type of vehicle breakdown (any technical issue), the HRS is responsible until 50 km (from the vehicle handover), & beyond that, it will be the responsibility of the renter.
2. The renter is responsible for the vehicle’s security and safety during the rental period.
3. In case of a breakdown, the renter must immediately contact HRS Tours for assistance.
4. The renter must not attempt any repairs without prior authorization from HRS Tours.
5. In the event of an accident, the renter must notify the company and local authorities, providing a complete and accurate report.
6. In the event of vehicle immobilization, HRS Tours will provide a replacement vehicle subject to availability. If a replacement vehicle is not available, a refund for the unused rental period may be issued.

–> Vehicle Use and Restrictions:

1. Authorized Drivers: Only drivers listed in the rental agreement are permitted to drive the vehicle. or One whose license is updated in the HRS software will drive only. No one can transfer Ownership of the vehicle to anyone.
2. Mileage Limit: Rush driving is not permitted, & ₹ 500/- will be fined for driving the vehicle at over 100 speed (after 1 warning)
3. Geographical Restrictions: The vehicle must not be driven outside the designated geographical area specified in the rental agreement.
4. Prohibited Uses: The vehicle cannot be used for any race, competition, stunt, illegal activities, towing, off-road driving or other activities not covered under self-driving.
5. Smoking & Drinking Policy: Drinking and smoking are strictly prohibited in the vehicle. A cleaning fee will be charged if this policy is violated.

–> Security & security of tools:

• While handing over the vehicle to the hirer (Renter), the hired (HRS) will provide tools, i.e. Jack, Stepni, Spanners & any other items (a separate list will be prepared and signed between two parties as a requirement), and the hirer (Renter) is fully responsible for all these items being in good condition. In the event of any loss or damage to any item, the cost of the same will be paid by the hirer (Renter).

–> HRS Penalty:

1. Rush driving is not permitted, & ₹ 500/- will be fined for driving the vehicle at over 100 speed (after 1 warning)
2. A ₹300/- washing charge will be deducted if the vehicle is given more dirt.
3. If the vehicle is returned late, the extra 300 Rs/hr charges will be applicable.
4. Carrying a number of persons [including drivers] exceeding the permissible number as specified in the Motor Vehicle Act of 1988 and the rules framed there under [the act.] INR 10,000 will be charged as a penalty. The renter will be held liable for any legal action arising out of these activities.

–> Terms of reckoning time for rental:

1. The counting of the day will start on the day on which the vehicle is taken by the hirer.
2. The counting of the last day will continue until the day on which the vehicle is returned by the hirer in good condition.
3. HRS will hold your vehicle until the date specified. Even if you arrive late on that date, the trip will be counted from that date.

–> Booking of vehicle:

1. Any person who requires the vehicle for self-drive may contact us to book a vehicle; it may be booked in advance by depositing a minimum of Rs. 2000. This amount will be adjusted against the rent of hired vehicle.
2. If the vehicle is not required for self-drive after advance booking and the renter wants to cancel his booking, it may be canceled, and the advance amount deposited will be refunded if the request is received before 7 days.

–> A special condition of hiring to self-drive:  

1. Privacy Policy: HRS Tours will collect and use personal data in accordance with its privacy policy, which is available on the company’s website.
2. Force Majeure: HRS Tours is not liable for delays or failures in performance due to events beyond its control, including natural disasters, strikes, or governmental actions.
3. The vehicle is not allowed to go over speed; it is advisable not to drive the vehicle beyond 100 KMPH. In any case, drive 100 KMPH or more, failing which a penalty of Rs. 500 (five hundred) per occasion will be charged extra, and the same will be deducted from the security deposit.
4. Any extension or delay should be informed prior and can only be extended with the permission of the company and any extension without permission will lead to the termination of the deposit as it may cause inconvenience to the next customer.
5. There may be delays, interruptions, and/or other problems with the information and services owing to unforeseen circumstances or Force Majeure Causes and in such situations, the renter/client agrees not to assert any claim/legal action against Company. Rates & Rules are subject to change without prior notice.
6. The vehicle is not allowed to be utilized for speeding overseas usage or any other harmful activities while the vehicle is under the possession of the hirer.
7. There may be delays, interruptions, and/or other problems with the information and services owing to unforeseen circumstances or Force Majeure Causes, and in such situations, the renter/client agrees not to assert any claim/legal action against Company. Rates & Rules are subject to change without prior notice.
8. The insurance cost is separate. If any damage is caused to the vehicle and repair costs exceed the security deposit charges, then the customer is liable to pay the extra cost. The customer will have to pay any vehicle damage charges. Any fixture, repair or painting was done from the unauthorized garage shall not be accepted, and the car will be sent to the authorized service center.
9. The renter should inform about the route or places he would be traveling, and if found driving on a different route or area, it will cause the termination of the deposit and lead to legal escalations.
10. As per company norm, extra kilometers are charged an extra ₹10/- per KM and to be paid by the renter for the sedan and hatchback vehicles. These extra km charges vary as per vehicle.
11. A sum of Rs. 5,000 (five thousand) is to be deposited by the renter before providing the vehicle as security money, which is refundable after clearance of payments & receipt of the vehicle in good condition. This security deposit charge varies per vehicle.
12. Handing over all documents as prescribed in the challan accepted while handing over the vehicle by the renter.
13. Handing over tools & accessories as prescribed in the challan accepted while handing over the vehicle by the renter.
14. After making payments towards fuel as per term, the client or renter will be fully and solely responsible for the daily upkeep of the police challans. Traffic violations, vehicle or vehicle parts stolen, interstate taxes, tolls, minor maintenance of the car, accidents, any offenses, misuse, or illegal use of the car—the company will not be liable to pay any amount on any account, including any compensation claims. In fact, you indemnify Company against all such claims and damage caused. In case of any accident, damage caused or for any reason whatsoever, the renter/client will not abandon the vehicle/car at any place but will contact the Company representative and follow the instructions designed for client care and administration convenience in such an unforeseen circumstance.
15. Charges of any shortcomings of items related to (Any person required to book a vehicle for self-drive may contact to book a vehicle; it may be booked in advance by depositing minimum of Rs. 2000/-). This amount will be adjusted against the rent of hired vehicle. If the vehicle is not required for self-drive after an advance booking and renter wants to cancel his booking, it may be canceled, and the advance amount deposited will be refunded if the request is received before 7 days.
16. After clearance of fasting charges as per (As per companies norm, extra kilometer are charged extra @ Rs. 10/- KM and to be paid by renter to hire for the sedan and hatchback vehicles.)
17. Full payment of vehicle for a hired period as per agreed rates taken by the renter for self-drive will clear the account.
18. After clearance of all items, payment security will be returned to the renter. It will only be retained if any shortcomings of documents or accessories are not cleared by the renter.
19. For any type of accident, damage, or theft, only the renter will be responsible for the duration of the hired vehicle.
20. All legal matters will discuss in Jodhpur Judicial only.

–> Miscellaneous:

1. Amendments: HRS Tours reserves the right to amend these terms and conditions at any time. Changes will be communicated to renters in writing.
2. Privacy Policy: HRS Tours will collect and use personal data in accordance with its privacy policy, which is available on the company’s website.
3. Force Majeure: HRS Tours is not liable for delays or failures in performance due to events beyond its control, including natural disasters, strikes, or governmental actions.
4. Entire Agreement: The rental agreement, along with these terms and conditions, constitutes the entire agreement between the renter and HRS Tours. Any amendments or additional agreements must be in writing and signed by both parties.

I have read and understood the above-mentioned details thoroughly, and I ensure to abide by all the details.

Important Links:

• Process before taking Self Drive Car: https://hrstours.com/what-to-process-before-taking-a-self-drive-car/ 
• Document required to book Self Drive Car: https://hrstours.com/documents-required-to-book-a-self-drive-car/

I wish you a happy and safe journey.