Self Drive Car Rental Questions

Q- What makes HRS Tours the best choice for self-drive car rentals in Jodhpur?
A- HRS Tours offers a seamless experience with instant security deposit refunds, a fully automated booking process, and flexible rental options. Our fleet is fuel-efficient, well-maintained, and equipped with GPS, FASTag, and Bluetooth for a modern travel experience.

Q- How long can I rent a self-drive car from HRS Tours?
A- You can rent a self-drive car for as short as a day or as long as a week or a month, depending on your trip’s requirements.

Q- What types of vehicles are available for rent?
A- HRS Tours provides a variety of well-maintained vehicles, including Swift, Swift Dzire, Honda Amaze, Aura, Exter, Venue, Thar, Ertiga, Dzire Automatic, Glanza Automatic, & more, all designed to meet your travel needs across Jodhpur and Rajasthan.

Q- What are the key benefits of renting a car from HRS Tours?

• Instant security deposit refund
• Fully automated booking process
• Flexible rental options
• Fuel-efficient cars
• Pick-up and drop-off service within and outside the city

Q- Are GPS and Bluetooth included in the cars?
A- Yes, all of our vehicles come with GPS, FASTag, and Bluetooth for added convenience and safety.

Q- Do you offer pick-up and drop-off services?
A- Yes, we offer pick-up and drop-off services both within Jodhpur city and for out-of-city locations for your convenience.

Q- What if I need assistance during my rental period?
A- Our polite, local, and well-behaved staff is available to assist you with any queries or issues during your trip, ensuring a smooth experience.

Q- How fuel-efficient are the cars from HRS Tours?
A- All of our vehicles are well-maintained and fuel-efficient, helping you save on travel costs while exploring Jodhpur and Rajasthan.

Q- How quickly is the security deposit refunded?
A- HRS Tours ensures an instant security deposit refund once the vehicle is returned in good condition, so you don’t have to wait for your money.

Q- Is the booking process complicated?
A- No, HRS Tours offers a fully automated booking process that is simple and user-friendly. You can book your car online in just a few clicks.

Q- Can I modify or cancel my booking?
A- Yes, we offer flexible options to modify or cancel your booking depending on availability and the terms of your rental agreement. Contact us for more details.

Q- Is there a minimum age requirement for renting a self-drive car?
A- Yes, you must be at least 21 years old and hold a valid driver’s license to rent a self-drive car from HRS Tours.

Q- What documents are required to rent a self-drive car?
A- You’ll need to present a valid driver’s license, government-issued ID, and a security deposit to rent a vehicle from us. All documents can be easily uploaded during the booking process.

Q- What is the fuel policy for self-drive cars?
A- Our vehicles come with a full tank of fuel. You can either return the car with a full tank or pay for the fuel consumed during your trip.

Q- Can I extend my car rental period?
A- Yes, you can extend your rental by contacting our support team. Extensions are subject to vehicle availability and applicable rental rates.

Q- Does HRS Tours offer outstation rentals?
A- Yes, you can rent a self-drive car for outstation travel from Jodhpur to any location in Rajasthan or beyond. We offer flexible mileage options for long-distance trips.

Q- What happens if I return the car late?
A- A late return fee may apply if the car is returned beyond the agreed rental period. We recommend informing us in advance if you expect delays to avoid additional charges.

Q- Do the cars come with FASTag for toll payments?
A- Yes, all our cars are equipped with FASTag, making toll payments quick and convenient during your journey.

Q- Are there any hidden fees or charges?
A- No, HRS Tours believes in transparent pricing with no hidden charges. All costs, including rental fees and security deposits, are clearly outlined during the booking process.

Q- Do I need to pay a security deposit for the car rental?
A- Yes, a refundable security deposit is required when renting a self-drive car. The deposit is returned instantly once the vehicle is inspected and returned in good condition.

Q- Can I rent a car for a one-way trip?
A- Yes, HRS Tours allows one-way trips, meaning you can pick up the car in Jodhpur and drop it off at a different location within Rajasthan. Please check availability and terms for one-way rentals.

Q- Are long-term rentals available?
Absolutely! HRS Tours offers long-term rentals for those who need a car for extended periods. You can rent a car for a month or more with special pricing for long-term bookings.

Q- Are there any mileage limits on the rental cars?
A- HRS Tours offers flexible mileage options depending on your rental package. Some packages include unlimited kilometers, while others have mileage limits. Please choose the plan that suits your travel needs.

Q- What should I do if I get into an accident during my rental?
A- In case of an accident, please prioritize your safety first. Contact our support team immediately, and we will assist you in following the necessary steps, including insurance claims and vehicle support.

Q- Are the cars sanitized before delivery?
A- Yes, all our vehicles are thoroughly sanitized before every rental to ensure the safety and hygiene of our customers, especially post-pandemic.

Q- Can I book multiple cars for a group or event?
A- Yes, HRS Tours allows group bookings for events like weddings, corporate outings, or family trips. You can rent multiple cars for your group, and we offer special packages for such bookings.

Q- How can I contact HRS Tours for support?
A- You can reach our customer support team via phone, email, or our website. We are available 24/7 to assist with any inquiries or issues related to your rental.

Q- What are the benefits of using HRS Tours over other rental companies?
A- HRS Tours stands out with its instant security deposit refunds, a fully automated booking process, and a well-maintained, fuel-efficient fleet. Our local staff provides personalized service, and we offer a range of flexible rental durations to fit your trip.

Q- Can I request a specific car model?
A- Yes, you can request a specific model (Swift, Swift Dzire, Honda Amaze, Aura, Exter, Venue, Thar, Glanza Automatic, & more), and we will do our best to accommodate your preference based on availability.

Q- Do I need to return the car to the same location I picked it up from?
A- While most rentals require return to the same location, we offer flexible return options, including drop-offs at different locations for certain bookings. Check with our team when making your reservation.

Q- Are there extra charges for additional drivers?
A- No, HRS Tours allows multiple drivers on a single booking at no extra cost, provided all drivers present valid licenses and meet our rental criteria.

Q- What happens if I need to change my pick-up or drop-off time?
A- You can easily modify your pick-up or drop-off time through our automated system or by contacting our support team, depending on availability and your rental agreement.

Q- What are the payment options for booking a car with HRS Tours?
A- HRS Tours accepts multiple payment methods, including credit cards, debit cards, UPI, and online bank transfers. You can pay securely through our automated booking system.

Q- Can I rent a car for international tourists or visitors?
A- Yes, international tourists are welcome to rent cars from HRS Tours. They must provide a valid international driver’s license along with the required documentation.

Q- Is there a minimum or maximum rental period?
A- HRS Tours offers flexible rental options, allowing you to rent a car for as short as one day or as long as a month or more, with no strict maximum rental period. We accommodate both short-term and long-term needs.

Q- Can I use the rental car for inter-state travel?
A- Yes, you can use HRS Tours’ self-drive cars for inter-state travel. However, please ensure you inform us of your plans so that we can provide the necessary permits and paperwork for seamless travel across state borders.

Q- Are pets allowed in the rental cars?
A- Yes, pets are allowed in our self-drive cars, but we request you maintain the cleanliness of the vehicle. Additional cleaning charges may apply if the car requires special cleaning after your trip.

Q- What are the pick-up and drop-off locations for HRS Tours?
A- We offer flexible pick-up and drop-off locations both within Jodhpur city (at Jodhpur Airport & Jodhpur Railway Station) and outside, ensuring maximum convenience. We also provide home delivery services for your car rental, depending on your location.

Q- What documents are required for international tourists renting a car?
A- International tourists need to provide a valid passport, visa, and an international driver’s permit (IDP) or valid driver’s license, government ID proof, along with a security deposit for the rental.

Q- How do I extend my rental period if I need more time?
A- You can easily extend your rental period by contacting our support team or modifying your booking online. Extensions are subject to availability, and any additional charges will be calculated based on the extended duration.

Q- What happens if I exceed the mileage limit?
A- If your rental comes with a mileage limit and you exceed it, additional charges will apply based on the extra kilometers driven. Please check the terms of your rental agreement for exact details.

Q- Can I book a self-drive car for a business trip or corporate event?
A- Yes, HRS Tours offers cars for business trips, corporate events, and official travel. We provide custom packages and billing options for corporate clients.

Q- Do you offer vehicles with automatic transmission?
A- Yes, we offer both manual and automatic transmission vehicles. Please specify your preference when booking, and we’ll provide the best available options.

Q- Can I pre-book a car for future dates?
A- Yes, you can pre-book your self-drive car well in advance to ensure availability for your preferred dates.

Q- What happens if I return the car early?
A- If you return the car before the end of your rental period, you may be eligible for a partial refund, depending on the terms of your booking and the duration already used. Contact our support team for details.

Q- Are the cars insured?
A- Yes, all vehicles from HRS Tours come with basic insurance coverage. However, we recommend that renters consider purchasing additional insurance for complete coverage during the rental period.

Q- How do I handle tolls during my trip?
A- Our vehicles are equipped with FASTag, which makes toll payments easy. The toll charges will either be prepaid or settled at the end of your trip, depending on the rental package you choose.

Q- What kind of maintenance is done on the cars before I rent them?
A- HRS Tours ensures that all cars are regularly serviced and thoroughly checked for safety, cleanliness, and mechanical condition before each rental. This ensures you have a smooth and trouble-free experience.

Q- Can I rent a car without a driver’s license?
A- No, a valid driver’s license is mandatory to rent a self-drive car from HRS Tours. You must present a valid Indian or international driver’s license at the time of booking.

Q- Is there a charge for cleaning if the car is returned dirty?
A- We expect customers to return the car in a reasonably clean condition. If excessive cleaning is required, additional charges may apply based on the level of cleaning needed.

Q- What types of cars are available for rent?
A- HRS Tours offers a wide variety of vehicles, including compact cars like Swift, Swift Dzire, Honda Amaze, Aura, Exter, Venue, Thar, Glanza Automatic, & more. You can choose based on your trip needs and budget.

Q- Can I pay for the rental in cash?
A- Yes, HRS Tours accepts cash payments along with other digital payment methods. However, a portion of the security deposit may still need to be paid electronically.

Q- Is there a limit to how many drivers can use the rented car?
A- Multiple drivers can be added to your rental, provided all drivers meet our eligibility criteria (valid licenses, age requirements). No extra fees are charged for additional drivers.

Q- Can I rent a car on behalf of someone else?
A- No, the person booking the car must also be the primary driver and meet all eligibility criteria. The booking cannot be made on behalf of someone else.

Q- Do you offer chauffeur-driven cars?
A- HRS Tours specializes in self-drive car rentals. However, if you require a chauffeur-driven car, we can arrange it through our partner services. Please contact us for more information.

Q- Can I return the car outside of working hours?
A- Yes, we offer flexible drop-off options. You can return the car even after working hours through our designated after-hours drop-off locations. Please inform us beforehand to arrange this service.

Q- Do I need to return the car with the same fuel level as when I picked it up?
A- Yes, you are expected to return the car with the same fuel level as provided at the time of pickup. If not, a refueling charge may apply based on the amount of fuel used.

Q- Is there a specific area where I can drive the rental car?
A- You can drive the car throughout Rajasthan and beyond, as long as it complies with the rental agreement. For inter-state travel, please ensure proper permits are arranged.

Q- What if I get a traffic violation or parking ticket during my rental?
A- You are responsible for any traffic violations, parking tickets, or fines incurred during the rental period. HRS Tours is not liable for any legal or financial penalties you may receive.

Q- Can I rent a car for wedding or special event purposes?
A- Yes, we provide vehicles for weddings, parties, and other special occasions. You can choose cars or multiple cars for your event, and we offer custom rental packages for such needs.

Q- What is the process for returning the car?
A- At the end of your rental period, you’ll need to return the car to the designated drop-off location. A brief inspection will be done, and any damages or issues will be noted before processing your security deposit refund.

Q- Do you offer Jodhpur airport pick-up and drop-off services?
A- Yes, HRS Tours provides pick-up and drop-off services at Jodhpur Airport, making it convenient for travelers arriving or departing from the city. Please request this service when booking.

Q- Can I smoke in the rental car?
A- No, smoking is strictly prohibited in all HRS Tours vehicles. A cleaning fee will be charged if the car is returned with any traces of smoking, such as smell, ash, or damage.

Q- Do you offer any insurance coverage with the rental?
A- Yes, all cars come with basic insurance coverage. You can also opt for additional insurance at the time of booking for more comprehensive coverage.

Q- What if I forget my belongings in the car?
A- If you leave any personal belongings in the car, please contact us immediately. We will do our best to recover and return your items, but we are not responsible for lost items.

Q- Do you offer Jodhpur railway station pick-up and drop-off services?
A- Yes, HRS Tours provides pick-up and drop-off services at Jodhpur railway station, making it convenient for travelers arriving or departing from the city. Please request this service when booking.

Q- Can I rent a car for off-road or adventure trips?
A- Yes, you can rent SUVs or 4×4 vehicles (Thar) for off-road or adventure trips, but please inform us beforehand so we can ensure the vehicle is suitable and provide any necessary information.

Q- How can I trust the quality and condition of the cars?
A- HRS Tours maintains a fleet of well-maintained and fuel-efficient cars. Each vehicle undergoes regular servicing and thorough checks before every rental to ensure the highest safety and performance standards.

Q- Can I add extras like Bluetooth or GPS navigation systems?
A- Yes, many of our cars are equipped with Bluetooth, GPS navigation, and FASTag. If you have specific requirements, please mention them during booking, and we’ll accommodate your request.

Q- How is the security deposit calculated?
A- The security deposit is based on the car model and rental duration. It acts as a safeguard against potential damages or traffic violations and is fully refundable after a successful vehicle inspection upon return.

Q- Can I rent a car if I’ve recently received my driver’s license?
A- Yes, as long as you meet the age requirement and hold a valid driver’s license, you can rent a car with HRS Tours. However, for certain premium vehicles, we may require a minimum experience of driving.

Q- What happens if the car’s GPS or Bluetooth doesn’t work?
A- If any of the features, like GPS or Bluetooth, malfunction during your trip, contact our support team. We will guide you through troubleshooting or provide a replacement vehicle if necessary.

Q- Can I modify my booking after confirmation?
A- Yes, HRS Tours offers flexibility to modify your booking, including changes to rental dates or vehicle type, subject to availability. Additional charges may apply if the new dates or car category are different.

Q- Can I inspect the car before renting it?
A- Absolutely! We encourage customers to inspect the car’s condition, including the interiors and exteriors, before renting to ensure satisfaction. Our staff will assist you during the inspection.

Q- What should I do in case of an accident?
A- In the event of an accident, please prioritize safety and immediately contact local authorities and HRS Tours. We will assist you in processing the insurance claim and arranging a replacement vehicle if required.

Q- Do I need to clean the car before returning it?
A- While deep cleaning is not required, we appreciate the car being returned in a reasonably clean condition. Excessive dirt or mess may result in additional cleaning charges.

Q- Can I book multiple cars at once for a group trip?
A- Yes, you can book multiple cars for group trips, family vacations, or corporate events. Contact our team for assistance with bulk bookings and special offers for large groups.

Q- What happens if I lose the car keys?
A- If you lose the car keys, contact HRS Tours immediately. You may be charged for the replacement of the keys, and if required, we can arrange for a replacement vehicle.

Q- Is there an extra charge for additional kilometers?
A- If you exceed the pre-agreed mileage limit, additional charges per kilometer will apply. The rate depends on the type of car rented and will be clearly outlined in the rental agreement.

Q- How do I know if my booking is confirmed?
A- After completing your booking, you will receive an email confirmation with all the details of your rental, including pick-up location, time, and vehicle information.

Q- Can I rent a car for long-term use?
A- Yes, HRS Tours offers long-term rental options for customers who need a vehicle for weeks or even months. Contact us for personalized packages and rates for extended rentals.

Q- Can I request a specific car model or color?
A- While we strive to meet your preferences, specific car models or colors are subject to availability. You can request your preferences during booking, and we will do our best to accommodate.

Q- How can I provide feedback about my experience?
A- We value your feedback! After your trip, you can leave a review on our Google My Business page, website, or app. Your input helps us improve our services for future customers.

Q- Can I pay for the rental with multiple payment methods?
A- Yes, HRS Tours accepts payments through a combination of methods, including credit/debit cards, net banking, UPI, and cash. You can split the payment if needed.

Q- Can I schedule a test drive before confirming my booking?
A- While HRS Tours offers formal test drives, you are also welcome to inspect the vehicle thoroughly before starting your rental to ensure it meets your expectations.

Q- Is there an option for unlimited mileage rentals?
A- Yes, we offer unlimited mileage packages for customers who need to travel extensively without worrying about extra charges. Contact us to learn more about this option.

These additional FAQs (Self Drive Car Rental Questions) will provide potential customers with a deeper understanding of HRS Tours’ services, making them feel confident about choosing the company for their self-drive car rental needs.